What’s more, with our free shipping on returns and exchanges, you can try our boots risk free and there really is nothing to lose (but so much to gain!)
If you’re in the UK and ordered the shoes directly from us and the shoes aren't quite right, for whatever reason, you can easily exchange them (unworn except for trying on indoors) for a different style, width or size. You can do this as many times as you need until you get the perfect fit, without paying a penny more in shipping, or take a full refund.
Not only do we offer free shipping on returns and exchanges, if your shoes aren’t right then you can also contact our customer services team on 01933 311 077 to discuss the problem with the shoes. This way we may well be able to advise a style with features more suitable for your loved one’s feet.
All our shoes are built differently to cater for different widths and issues so, if we know what isn't quite right with the pair that you have, we may be able to suggest one that will fit your foot better.
This means trying our shoes is risk free, even if you’re buying for someone else!
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