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What Our Customers Say

DB Wider fit Shoes has always valued feedback about its products and service from foot health professionals and customers alike. Your opinion helps us to develop the right product to meet our customers' needs, and your comments help us to constantly improve both the range of shoes and our service.

If you have any views you'd like to share with us, please email enquiry@widerfitshoes.co.uk or write to:

Customer Services Department, DB Shoes Ltd,
Irchester Road, Rushden, Northamptonshire, NN10 9XF
Thank you very much for excellent customer service and for finally having comfortable waterproof walking boots. Mrs T-D
Just wanted to let you know my three pairs of shoes arrived safely all the way over here in British Columbia, Canada. As always, I am sooooo happy with the product. All the shoes fit like a dream, are stylish, comfortable and exactly as described. Thank you so much. Keep up the great work. Mrs C
I received my Diss trainers today. I only ordered them on Sun eve, delivered Wed. I love the shoes, I got the blue colour. I've not taken them off all day. The toe box is really roomy and deep. The uppers ate soft and pliable but they still give me plenty of support. There is plenty of width to the shoe but the heel still fits snugly. I've even got space to leave the insoles in and wear socks. I am really pleased, I can't fault them. Thank you. Ms B
I have received my shoes I am so happy with them at last I have found the right size and width. Thank you for making smart footwear which are so comfortable being disabled with trouble feet I was wearing ugly shoes which I hated it is great now I wish I had found you earlier but now I can make up for that. Ms C
Oh, the bliss of comfortable shoes. I had almost given up trying to find comfortable shoes until I found you. Thank you so much. Mrs G
I would just like to say that since the early Summer we have purchased 8 pairs of your lovely shoes.!! They are all beautifully made and sooo comfortable, I started off with Whitworth white 2v size 6 and then bought the navy pair, best trainers that I have ever bought for my Bumpy feet!, and even my grown up daughters think They are right on Trend!!!! I then bought 2 pairs of Sussex sandals, also 2v 6, best pairs of sandals I have bought, so comfortable, and two pairs of Caroline animal print orange, to wear as slippers and outside shoes, again they are very comfortable. My husband has had two pairs of shoes, Declan navy size 8 2v and Washington wine sz 8 2v, and he says also very comfortable indeed. So DB Thank you for All these shoes, and for making our feet rejoice!!! in these oh so comfortable shoes. Mrs B
I was quite emotional in finding 2 differing styles of boots that I could get my swollen feet and ankles into so easily and both styles felt immediately heavenly! Bless you for caring for those of us who have wider swollen feet and puffy ankles! Thankyou to all your team! My feet are smart and comfy again! Mrs C
I just wanted to thank you for the remarkable, efficient, patient, prompt service I have received from you in my search for shoes to accommodate my dreadful feet. I have thin footpads and neuropathy and have to wear very large bulky orthotics to enable me to walk. I require thick soles and wide adjustable shoes. Since I have found your company I have purchased eight pairs for all seasons which I am extremely happy with, and continue to try different styles for this coming winter. Your returns/exchange service is brilliant and the speed of this is incredible. It’s very difficult to choose shoes online and getting all the variables met is hard however I order with confidence knowing I will receive the high standard of service no matter how many times I order. I recommend you to friends and family and will continue to give you my custom. Thank you for the kind considerate staff in the customer care and ordering/exchange departments. You have a great team there. Mrs A
I'd like to say how much we appreciated the fitting expertise of Sue at Irchester Road today. In the end we purchased a pair of ladies boots and a pair of ladies shoes too. On getting home my wife cautiously wore them both for trial walks and both appear to be a great, comfortable fit. Mr L
Just wanted to let you know that my first order of 2 pairs of shoes arrived today and they are amazing! I cannot believe I have struggled for so many years and am really glad to have found DB Shoes at last. It goes without saying that I will use your company in future. Thanks again for your great customer service, speedy delivery and fab shoes. Mrs L
Just want to say thank you for all your wonderful shoes that you have had this year. Have ordered four pairs of shoes over the year and they all been great and have solved my foot problem. Mr P
Just to say thank you for your wonderful customer service. I had to send back three pairs of shoes which were not right for me, until I found the right ones. but your staff were always helpful, courteous and friendly. Full credit to all of you. Mrs G
Hi, I have recently bought 3 pairs of your shoes/boots and found them incredibly comfortable and fairly stylish (not granny shoes), so thank you. I have lymphoedema so my feet vary in size (often with the heat). The inserts available are wonderfully useful. Mrs s
My husband and I visited your premises in Rushden today for his foot measuring and fitting appointment, which we had booked to buy some walking boots. He has always found it difficult to buy well fitting footwear due to the shape of his feet. I don’t often leave reviews, but I wanted to thank you for the excellent service we received from Sue today. She spent the full 45 minutes with us to make sure he was happy with his boots and that they were well fitting. Nothing was too much trouble for her and we lost count of the times she went to the store room to find alternatives for him to try. She clearly had a great understanding of fitting and the products available. We both went home delighted with the experience and the boots. It is the first time in as long as I can remember we have had such a positive experience when shopping! Mrs F
I am so glad I found you. The shoes and boots I have bought from you work beautifully with my orthotics AND look great too. Thank you for taking the time to get it right for all of us with wonkey feet. Ms P
After having to wear size 7 shoes for years I am thrilled with my new shoes and slippers, size 5, fit perfectly , have always got the spare insoles for when they stretch. So worth the money. I only wish I'd found these before. So, so impressed, cannot recommend enough. Thank you. Ms H
I had been searching for a pair of shoes for around two weeks or so now before suddenly coming across yourselves. What a great stroke of luck. You have saved my sanity (hope thats not too strong an expression). Very briefly I took up running on my 60th birthday and having completed a couple of half marathons vowed to complete a marathon by the time I reached my 70th. Alas the running had an adverse effect on an underlying problem with my right foot and was advised to have a corrective operation with the assurance that there should be no problem in resuming my running pursuit a little later. Alas things did not go as expected and I incurred a severe infection in that leg and foot and then during the post op period with inadequate orthopedic footwear, I fractured my toes and worse still, at a different time, fell heavily on my "good" foot and to this day now have two badly swollen feet (two years later). I was getting very despondent particularly as I could not run any longer, not even exercise properly. So I finally decided to take the advice from my hosdpital consultant and get some shoes so that I cold undertake long walks as part of my rehablitation. However i could find no one catering for swollen feet So coming across your very professional website was a breath of fresh air. I followed your instuctions (and the videos were particularly helpful) but had to phone for some assistance. I spoke to a lady named Kim who was so courteous and helpful, a real ambassador for your company eminating such goodwill. I duly ordered the shoes she recommended the next day and despite her reservations about chrismas and the mail strikes, the shoes were delivered yesterday on the 22nd, less than24 hours late! Unbelievable! The shoes fit a treat and I have now ordered a pair of slippers from you. So thanks again for such a fantastic and invaluable service, unfortuinately very rare theses days and if the occasion should ever arise, I will have no hesitation in recommeding your company. Mr B
Many, many thanks for my boots they are a perfect fit. So grateful for the prompt service when I had ordered the wrong size. Returns were quickly processed and although the boots I originally ordered were out of stock, ordered a different pair, which had been put on sale since my replacement order was sent, I was only charged the sale price. Very impressed by the level of excellent and friendly service. Thank you. Ms H
During the past year I have purchased three pairs of DB wider fit footwear, all of which have been in regular use. They range from Colorado Boots, and Bob shoes to Troon summer wear. I am very pleased with the quality, design and comfort of all of them. The ability fit specialist insoles is also very helpful. Mr RJR
I would like to congratulate you on the amazing service you offer, as well as the great shoes. The most successful sandals I bought from you many years ago are still going strong. With the size and width long lost rubbed off, your office were able to tell me exactly what style, width and size I had purchased. I have since ordered two more pairs of a similar style and, get this, they were dispatched on the 31st January and arrived here in Western Australia this morning the 5th February. Thank you for your brilliant company management. Mrs N
Received my Andes boots, tried them on and didn''t want to take them off - they are so comfortable! Just prefect for my swollen feet and ankles. Thanks to you for your excellent advice about what might suit my foot concerns. Top marks! Mrs C
I just want to add my voice to the many others expressing their thanks and gratitude. Your shoes are proving to be a turning point in my recovery after total hip replacement surgery. I was warned by my surgeon that, because I already have arthritis, there would be an amount of swelling after the operation. Long story short, I had no shoes I could put on until I found yours. Now I have three pairs of your wonderfully comfortable shoes that are a joy to wear...so thank you! I shall be for ever grateful! Ms J
I thought I would drop you a line to say how pleased I am with my Colorado walking boots, I love walking in the Devon and Cornwall countryside sometimes walking quite a long way. During the last autumn and winter I developed a fast growing and very painful bunion on my left foot, this added to my weak ankle, collapsed metatarsal arches and less painful old bunion on my right foot left me depressed, thinking that my countryside walks had come to an end. At least that was until I remembered your website, I found these boots and the other day spent a whole day walking and birdwatching with my wife with very little or no pain in my feet. Thank you so much Wider fit shoes you have changed my life. Mr G
My new Colorado boots are great. Very comfortable and waterproof. I have ordered many shoes and boots from your company and will continue to do so. Your response to my problem has been outstanding and very efficient. Such wonderful customer service! Thanks again. Ms I
Hi folks, I've ordered a load of shoes from you in the past few years. I got covid back in 2020 and already had wide feet but then I got long covid and developed lymphoedema which made things worse. I just wanted to THANK you for such a great service. I'm an opera singer, I travel the world to work in different shows and every costume has different shoe dilemmas. Thanks to you, I've been able to suggest a variety of my own shoes for each job so far. I'm hugely grateful for your company.
Best wishes and high notes. Mrs D
I'm a new DB customer and I'm delighted with the three pairs of shoes I've bought. I'd reached the stage where walking was so difficult that I was in constant pain. Now, I'm walking comfortably, even when road surfaces are rough and so my fitness and physical stability are improving. The side zip in my boots means I can take them off easily and it's great to have the option of inserting insoles. I was very pleased with the speed of delivery too and would recommend you to anyone who, like me, has problem feet. Thank you very much! Mrs G
I thought you would like to know of the excellent service I have received from your staff recently. I returned a pair of shoes and after posting realised I had not removed an orthotic. I spoke to Sam who could not have been more helpful, friendly and efficient. She told me she would ensure that once the shoes were received the orthotic would be retrieved and posted back to me by first class post. I received the it today. Without it walking is most uncomfortable and whilst it might seem a small matter it is most important to me. I am a very recent customer ( recommended by my podiatrist) and have been impressed not only by Sam but other staff I have dealt with all of whom who clearly put customer service and satisfaction at the top of their priorities . You have staff whose ethics and values come through very strongly and are a credit to you and your company, please thank them for me. Mr H
Good Afternoon, Just a quick thank you for supplying the size 7 Caroline Wide fit slippers. My wife Katherine, who is in a Care Home, had trouble walking in the High street Slippers, which were always too tight, no matter what size I tried. Her swollen feet did not help. She could not walk more than a few steps before but, today she is off down the corridor without any pain in her feet. The pull out insoles are great, as you can get the right fitting for each foot. Excellent service. Delivered as promised by Royal Mail the next day at lunch time. Thank you Again. Mr H
Guys, Just to let you know (although I'm sure you know that already) your shoes are amazing. I've struggled with getting the right fit of shoes for more than a decade. I have arthritis, flat feet which are also extremely wide (end of your scale), I need to have massive insoles, without them I can barely walk. Two weeks ago when my first pair of your shoes arrived I nearly cried. Can't even remember the last time I had such a comfy pair. I've just ordered two more pairs and it looks like after 10 years I'm going to go hiking again!!! Your product is a life changer!!! Many thanks Ms C
I thought it would be a nice opportunity to thank you for your help and let you know the person who answered the phone to take my additional payment was brilliant! As a person who has suffered ill-fitting and uncomfortable shoes for over 30 years, having the opportunity to wear shoes which fit and don't cause long-lasting pain is incredible! Couple this with great customer service and I have already told everyone who will listen how good the company is. Keep up the great work! Mr B
Just a note to say many thanks my 2 pair of shoes and ankle boots arrived this morning and they are lovely, once again thank you personally and the wonderful Company that helps so many people like myself to feel half way normal and comfortable with such delightfully pretty shoes that are most importantly comfortable. Ms D
I am just writing to let you know my 2 pairs of shoes have arrived, and I could not be more pleased with them, they fit lovely and are amazing to walk in, thank you for your service Mrs W
My boots just arrived and I am delighted to say they fit with enough room to wear warm socks if required, my special insoles and plenty of room for my toes when they are swollen. What a relief. These are a replacement for Doris Boots 4E which are now well worn and too tight. I would advise anyone with foot problems to try DB Footwear because they are SO adaptable and made from very comfortable leather. Thanks guys! Ms W
Not an enquiry but a quick note of thanks for your help and kindness. My daughter is so pleased with now having smart shoes with a heel she can actually wear with a dress - and they don't look like her gran's! She has yet to wear them out but I'm confident that all will be well when she does. Mrs M
Hi, I must have been buying from you for about 3-4 years now. With having arthritis in both feet & wearing your extra wide shoes ,I''m finding the shoes much better to walk in than ordinary shoes. Thank you Mrs G
Hi guys. I've been wearing widerfitshoes for years now. I have lymphedema and your shoes are consistently comfortable, long-lasting and a perfect fit. Ms C, Australia
Have just received Hazel sandals. Had to reorder due to size. Service has been excellent and sandals are so comfortable . Will definitely be looking to your catalogue re winter shoes. Mrs W
My sincere thanks for replacing a pair of trainers which were returned. No quibbles/questions etc Customer care is the focus of your business - along with beautifully made footwear. My podiatrist recommended you many years ago and I am delighted to have followed her advice. Miss K
I would like to thank the lovely lady today, who measured and help me find the footwear I needed. She was friendly and didn't pressure me into buying either, no rushing, I tried some on that I liked, and I bought some straight away. There's a good choice of all types of footwear too, good quality, light, good grip soles, easy to put on, comfy and a choice of colours too. One Happy lady who suffers with MS here, thankyou i will be buying from you again when I need too, sincerely Mrs J
Thank you, thank you, thank you! I have spent my whole live getting shoes that were a bad fit. Your shoes are the first that have not taken me weeks/months to break in Brilliant, I shall push your web site to anyone with broad feet. H, Edinburgh
I'm so thankful to have found your website. The shoes, Margot, are the most comfortable shoes I've ever worn, fitting my wide feet and hammer toes perfectly. Your service is second to none – I placed the order on the 20th May and they arrived here in Brisbane, Australia, on the 25th May!! With many thanks and kindest regards. Susan D
I have been searching for years for comfortable shoes. My left foot is permanently swollen. As a pensioner I have to watch the pennies and have struggled buying high street shop shoes that fit and are comfortable. When I learned that you had a clearance sale on I happily bought a pair. WHAT A DIFFERENCE! For the first time I was wearing a pair of shoes that were extremely comfortable for the word go! Okay one would need to pay a bit more, but the expense is worth every penny. I will never buy high street again and I would recommend your shoes to everybody. Grateful thanks. Mrs L
An excellent buy that has opened up the countryside for our walks. I've walked miles along muddy paths, fought through the undergrowth and ploughed through puddles. Once I've scrapped the mud off and a quick wash, the boots still looked like new. So very pleased with them. Mrs T
I wanted to let you know that at the third attempt the two pairs of shoes you have sent me fit perfectly and I am very pleased with them. I am very grateful for your patience and for the fact that you are prepared to exchange shoes to get the right fit. I shall be shortly be ordering some other pairs, now that I know the correct size to order. Mrs C
I have to commend the service from order to delivery was superb. The quality of the slippers and shoes we received were excellent, so much so have already placed an order for another pair. Highly recommended. Mrs M
What a treat. Wish I had found you years ago. Fashionable and comfortable, what a combination. I couldn't believe I could actually walk without pain. I have now ordered three more pairs, for different circumstances. So looking forward to a comfortable pair of sandals and a pair of shopping shoes, to wear when the shops open. My hammertoes are singing. Mrs H
Just a note to say how impressed I am with the service I've received. Ordered shoes for Mothers day, on 7. March, received today, 10th. Excellent, thanks. Mrs M
I would like to let you know that your shoes are beautiful, they have never caused me to have a blister and they are the most comfortable shoes I have ever worn. Mrs L
Hello, Just thought it would be nice to pass on how delighted I am with my new shoes. Essentially with very wide feet, I have resorted to skate shoes for the last 20+ years, even with the widest skate shoes I had to resort to buying a few sizes up to accommodate my width. This obviously resulted in foot pain + pains up the leg and back to compensate for ill-fitting shoes. I have looked into shoemaking and all sorts of things before discovering your site. I bought the widest fit. And have to say it's like having a permanent foot rub compared to the shoes which genuinely just hurt. Not only that but the quality is incredibly apparent. soft leather and no missed stitches. I am only sorry that I didn't find you earlier and avoid some of the years of uncomfortable feet. I will definitely be a returning customer. and will tell everyone when it comes up in conversation how brilliant my experience has been. Mr B
I've struggled for a long time to find comfortable wide fit shoes to no avail. Yesterday 10th Feb I ordered a pair from yourselves fully expecting further disappointment. You sent a dispatch confirmation the same day, amazing. Even more amazing is that my post man delivers them just 18 hours later!!! 18 HOURS!! Incredible! I've been wearing them all day with no issues whatsoever. You can be assured I will be buying many more pairs of shoes! Thank you so much! Ms S
I just wanted to pass on my thanks to you. I've had to put up with badly fitting footwear all of my life, but now my feet are comfy in shoes bought from you (size 4, 6E - I never knew such wide fittings existed before and thought I was a size 5!). Looking forward to buying more in the future. Ms S
Thank you for the shoes received today. They are excellent quality and fit the patient comfortably. The video on your website was very helpful. Ms A
Thank you so much for sending my slippers and shoes so quickly; they arrived this morning which is fantastic service! I am very grateful. None of my shoes or slippers fitted me and the new slippers and shoes are very comfortable; I am so happy and I look forward to going out for a walk again later. Mr H
Hi Folks, Having just received my 'Havant' shoes I am writing to say how delighted I am with the purchase. Having received some very helpful advice from your sales staff, the shoes are stylish, well made and more importantly very comfortable from the first wearing. I also found the comprehensive measuring chart in the catalogue very useful and it will certainly be used for future purchases. Mr H
Hi, I have just placed my first order from you as my mum-in-law is diabetic and had odd shaped wide feet. We have struggled to find shoes for her for past few years. I came across your company online via a search. Your measuring guide was great. We were absolutely delighted with your range online and even more so when they arrived - they are fabulous shoes and, for once, actually fit my mum-in-law. Honestly, I am feeling really grateful to have come across your company and definitely will be shopping with you again for sure! Thank you!! Ms U
The shoes we received have always been brilliant as well as the customer service. The shoes have helped her mum to walk and maintain her independence for much longer. Mrs B
Thank you for making it so easy and possible to try on shoes at home during these unprecedented times and for your amazingly helpful website. I have arthritis in my feet and have struggled for years to find nice shoes for special occasions which I can walk in. Your website is a wonderful discovery! Dr F
I received the "Reece" shoes yesterday and was delighted to find, no little thanks to your patient and knowledgeable advice, that they were a perfect fit. And so light, too. I shall now order a pair of "Daniel" House shoes. I imagine that it will OK to use the same fitting as the "Reece" shoes. Please suggest to those who decide that your firm would consider making the Reece shoe in a light tan/cognac colour... Again my thanks for your wholly admirable patience and help with me. Mr E
I am pleased to say that my order for boots and shoes arrived yesterday and I was very happy both with their fit and their quality. I have 'bookmarked' your Company's website and will certainly look on the website as a first choice when I need to buy any footwear in the future. It has been a pleasure dealing with yourselves: excellent customer service; very pleasant and proficient customer agents; good quality product; and, English made! Mrs P
During lockdown I have been walking regularly but my surgically altered left foot is always sore and painful, despite my best efforts to protect it. Since discovering DB Wider Fit Shoes, I am constantly amazed at the comfort and style of the shoes, but I thought my daily 3 mile walk (OK, I'm just boasting now!) would be asking a little too much. How wrong I was. I walk down country lanes where there can be gravel and badly surfaced areas and over these last few months I think I have felt every stone and chipping along the route. Not with these shoes, it was like my feet were cushioned against everything. I couldn't stop smiling. My husband is very pleased as he doesn't have to listen to me gasping with pain every time my foot hits a slightly uneven surface, or complaining of sore toes and heels. Thank you so much, it is not an overstatement to say your shoes have changed my life! Mrs B
Good Morning. Again such quick service in this difficult climate, thank you so much this helps making decisions on purchasing your shoes, I am so overjoyed with the white Nicole I have just received, so happy to have found your site. Will be ordering again soon. With Regards. A very happy customer. Mrs F
Good Morning. I drove up from Harrow on Thursday after making an appointment with the fitting centre. What a great time investment that turned out to be. The lady who came down to see me was extremely helpful and patient. I tried a few different styles while I was there and also learnt exactly what fitting I should be looking for. At 78 I must have visited many shoe retailers in my time and rarely do they even measure feet properly. I bought two pairs of shoes, Marvin and Dawson which she marked in the catalogue together with a couple of others I had shown an interest in. I hope you will pass on my thanks to her for her advice and as a result DB Shoes website will be my first point of contact for future purchases. I noticed that 2020 is your 100th anniversary, Congratulations, I hope you're around for a long time to come. Mr M
Received my order today ,speedy delivery ,once again delighted with my purchase, its such a delight being able to slip on shoes easily after years of trying to force your swollen feet in, thank you once again. Mrs M
A note to say Thank you so much my boots are great. They arrived at my house in the Isle of Barra within 24 hours. Amazing work both from you and the Royal Mail, worth every penny thanks so much. Mrs M
Just received my Ace 2 house shoes which were my first purchase. They are lovely to wear from the second I put on, so comfortable, could hardly believe I am in size 7 and not size 8 which I had previously bought , I will most definitely buy from you in future and I would like to say thank you very to all your team. Mrs C
The above order arrived promptly and very well packaged. My husband is delighted with his Josh shoes. We have tried many other makes of shoes but they are definitely the best. Would certainly buy them again. Thank you for your excellent service. Mrs M
Just received my Seb shoes, size 10, 6V and I am absolutely delighted with them. Only tried them on so far but they feel perfect. I have had shoes/boots from you in the past and they have all been great. This time, I, rather warily, ordered online rather than visiting in person. I ordered a size bigger than usual (normally I am a size 9) and they have turned out to be spot on. My podiatrist recommended DB Shoes and I've not looked back. My feet he describes as "giant" and I am either an 8E width or 6V. Due to fallen arches and overpronation, I have custom orthotics and have just had a second pair made. Don't know what I would do without you as you are the only company making such wide/deep footwear. Will be ordering more shoes very soon. Once again, a very big THANK YOU! Mr W
I bought three pairs of shoes from you recently and they are all excellent, I am really pleased, delighted in fact. They fit perfectly and are very well made. I have been struggling to find a decent pair of wide-fit shoes for ages and to buy a pair of wide Church's nowadays is a rare treat for me! Clarks Shoes have some but they are generally out of stock when I try to buy them and they keep dropping styles from their ranges. So once again thank you very much. I will definitely be buying more of your shoes. Mr M
WOW! What more can I say? I ordered these shoes for my husband, who has really severe arthritis in his feet & ankles and due to his size feet has been having difficulty in obtaining comfortable shoes. I placed the order on 9th July & they arrived via Royal Mail this morning the 11th. so super fast delivery but more importantly my husband tried them on and wonder of wonders is still wearing them as he says they are so comfortable. We will certainly be using your company again in the future. Many, many thanks for good product & fast service. Yours sincerely, a very grateful customer. Mrs Z
Hi, I've just had my Dakota shoes delivered and they are great. A couple of weeks ago I ordered a pair of Seb shoes and was really happy with them when they arrived the following day. I decided to have another pair of your shoes as the experience of ordering was so easy and the quality of shoe was so good. Its a boon having found somewhere that I can purchase shoes that look good, feel good, that fit and can take my orthotics without difficulty. I'm glad that I've discovered your firm. Mr F
I just wanted to say how brilliant the service from DB Shoes has been throughout this lock down period. Thank you so much to all of you. Mrs M
Thank you for my shoes, which arrived today and are the best fitting pair of shoes I have ever bought. Mr S
A huge thank you! Since Breams shoe shop in Ramsey closed, I have been unable to find comfortable footwear. And even they did not have this enormous range. Amazing speedy service as well. I will definitely be ordering again.. Brilliant. Mrs S
Hello,I have Morton's neuroma in both my feet, and for years I have worn the same walking shoe every day for everything. It's the only shoe I found in a U.S. size 6 in a 3E width. I desperately wanted a nice pair of knee boots to go with a costume, and I came across your Kelling at Hitchcock Shoes. I was skeptical of the variable width, but I did further searching and found your website and measuring chart. It was so helpful and reassured me enough to pay $200 plus shipping for the boots (UK size 4, 2V). You cannot know how happy I was to slip on those boots and walk around without any pain! I have created an account on your site so I can keep up with new models and your sales.(I needed the boots pretty quickly or I would have looked into ordering them directly.) Thank you again for considering the needs of people who don't fit into a medium width shoe. Mrs. L, Florida, USA
Hi! Just wanted to say many thanks for the prompt service you provided for my first order from you, which I received yesterday.I am thrilled with the shoes and slippers and they fit beautifully.I have developed a bunion and hammer toe on my right foot, in the last year or so and walking, of late, has been so painful. I have seen a podiatrist and been given orthotics as I have rather flat feet as well, nothing comes in halves! The Fearn boots are great as with both inner soles removed I have room for my orthotics. They also look very neat and stylish. (I bought both colours). I will be posting a review for the boots and slippers on you website in due course. I look forward to making further purchases in the coming months. Mrs S
I just want to say I am very pleased with my purchase. I live in Australia so I had to order size with fingers crossed. Found your fitting guide very easy and post was very fast. Ordered the anthea blue denim . Perfect fit and just what I wanted. Will order more in future. Thanks so much, cheers Mrs M
We travelled 100 miles to visit your factory but it was worth it. The service was excellent and it was so good to come home with shoes that fit my awkward feet. Thank you once again. Mrs H
I have just purchased some shoes from the Da Bella collection for my daughters wedding. I am absolutely delighted with the size, colour and quality of them. They are perfect and the most comfortable shoes I have ever purchased. Thank you. Mrs P
I bought these shoes for my sister in law, which I delievered to her today. She has not been outside her house in about 3 years now. She has not owned a pair of shoes that fitted for many years now due to her weight. This product will change her life. Her journey starts today. We look forward to buying another pair of shoes (less wider) in the next few months. Thank you for supplying such a product. You have enabled her to reach for her goal. With many thanks, Mrs W
I received my order this morning. Tried them on...OMGosh! Perfect fit, elastic on one pair just right and the straps on the other pair fit in perfect position. I would just like to thank your customer service team for their help and also your company for giving me (finally), shoes that are smart, comfortable and stylish. Many thanks again... Mrs H
Having studied a paper copy of your catalogue and also visiting your website I made the decision to travel down from Mansfield, Notts to your fitting centre (175 mile round trip). I have a foot brace and have other foot/ leg/back problems so finding shoes that fit is becoming a very real challenge. I was attended to by a lady called Jackie, who systematically worked out what size and width I required ( both feet being somewhat different ) and supplied me with various styles to try on, each one being an improvement on the previous as we narrowed down what would work best for me. She also helped me with VAT relief claim form. In all I purchased 3 pairs of shoes. I am highly delighted with my trip and also with the help afforded to me by Jackie. I would recommend to any one with real difficulty obtaining shoes to seriously consider making the trip to the fitting centre – which was very easy to find via sat nav. Mrs P
I recently purchased a pair of 6E Shoes in a desperate attempt to find a pair of shoes that might fit me over the next few months after having major foot surgery. My left foot is badly swollen as well as being a size 9 shoe! I have tried so many shoes/boots over the last few weeks and today the ones I ordered from your website arrived and I cannot tell you how relieved and delighted I am to have found shoes that actually fit and dont hurt my feet. They even look like a normal size too. I will be buying my shoes from you in future even after the swelling has gone down. Thank you so much from one very happy customer Mrs F
Having recently found out about your company from the podiatrist, I have ordered 3 pairs in the last few weeks. They are so comfy and my painful toe is so much better wearing them. I'm 39 and found the styles I have ordered to be fashionable. Ms B
What a fab company. My mum is a very smart lady in her 70s with large bunions and a foot that's affected by a mild stroke. She has started to struggle to find shoes that fit as the 3 eee just didn't fit and it was upsetting to see her not get shoes that fit but also we're fashionable. After another wasted trip to a shop I decided look on the net and discovered this great website. I ordered the pearlised shoes in a 4 e and they are brill. They fit and Mum doesn't feel old fashioned. She runs a market stall and put them straight on and wore them all day perfectly fine. Big sigh of relief that she now has somewhere she can buy shoes that actually look nice. I'm now looking what else she wants me to order. Thank you Mrs B
Dear sir / madam. I ordered my boots, and within 48 hours they were delivered... perfect service Perfect boots. I have very bad feet and have used this company many years for boots and shoes. Thank you very much. Yours sincerely. Mrs S
Delighted to have visited your shop today and was looked after so expertly with time and patience that I have 3 pairs of footwear I'm a very happy customer due to your customer service and stylish wide fitting shoes Thank you Pippa
Our "local" store that sells shoes for hard to fit people, like my mum, is 600kms away, which we visit once every couple of years. We usually have a choice of one, maybe two, that fit Mum and she is happy to wear. I kept your details from the box and searched your website……wow……so many to choose in mum's size. Although she only purchased two pair, she wanted to see that they were the right fit before purchasing more. And they are perfect. The customer service and communication we have experienced from you has been excellent. We can't speak highly enough of this. And that the shoes arrived in Australia so quickly Mrs H – Australia
I would just like to say I am so pleased with the service you give. I was very impressed with the attention and understanding your customer services showed. Being able to get shoes that fit and are attractive is such an uplift Mrs M
I have just purchased a pair of Mosaic shoes and wanted to let you know that these are well worth the money, as I have a problem getting shoes due to being diabetic and arthritic. Will be buying more in the future. Had to travel 50 miles to nearest stockist, but worth it. Thanks! Ms G
"LOOOOOOOVE them!!! Finally, a shoe that fits my big, fat, post-surgery foot! Thank you, thank you, thank you………… Mrs R
Just wanted to say thanks! Have really struggled to find nice (wide) shoes for Mum but now we have! Have had a few pairs now and all have been perfect, hard wearing and easy to return if any problems. Thank you. Miss B
I order ‘oakley’ size 4 6v for some days ago and They arrived so quick to spain! I must thank Tina F. For helping with all my questions. I am thrilled to finally find a pair of shoes that suits me. I had a bunion operation but have so wide feet. But these are comfortable Ms E
Many thanks for the Daniel House Shoes which I received on Saturday, excellent quality with a good comfortable fit. A very speedy service from an efficient company, well done Mr S
Received my shoes today. They are the most comfortable shoes I have ever worn. I was so pleased with them, I have ordered a similar pair Mrs K
I would just like to wish you all a Happy Christmas, in the knowledge that you have brought so much happiness and well being to all of us who suffer with problem feet. I have had rheumatoid arthritis for twenty five years and thanks to you, am now able to wear fashionable shoes for the first time. It makes a huge difference to self esteem and confidence, especially at party time! Mrs K
I have had problems with painful feet for a long time, suffering from arthritis and slightly deformed toes and had sadly got used to walking about always in pain, experimenting with various pads, but nothing seemed to help. I have had great difficulty finding shoes that are both comfortable and stylish. These Arabella shoes are without doubt the most comfortable pair I have ever had. They are great for everyday but also look smart enough for evenings.
A stylish friend commented on how smart they were.From the minute I put them on my feet they were perfect, so much so that I immediately ordered a second pair. Both orders came very quickly and I have barely had them off my feet since. I feel as if I have been walking on air ever since. I can hardly believe that I have absolutely no pain at all.Thank you so much! Mrs K
I am diabetic and in July I "cooked" my big toes. I was enjoying myself at a forest school campfire cooking sausages. My blood sugar levels carefully managed and perfect, foot circulation great and a pair of sturdy hiking boots protecting me from sticks and stones. Unfortunately, due to the diabetes I have lost some of the feeling in my toes and to my horror a few hours later I took of my boots and the skin of my big toes came off too! I'd never thought about being unable to feel the heat from the embers of the campfire I had been stood in! They've taken 5 months to heal and an infection in the bone meant I had to have half of my right toe amputated.
I now have to wear special insoles and once I moved out of the orthotic shoes into real shoes I could not find anything to accommodate my insoles and my feet. Believe me I tried. I have 50 or more pairs of shoes and boots in carefully chosen colours and styles and not one of them would do the job! I was devastated. The trauma of losing a toe and being in bandages for months on a diet of antibiotics was bad enough, but the loss of the shoes that gave me great pleasure, self esteem and confidence was the straw that broke the donkeys back.
Then I found your company and my world was transformed. At last shoes that fit, were safe and attractive for me at 55 years old. The range of colours is fabulous and even with my new shoe rules of no heels, no slip-ons, must have adjustable laces or straps and must allow room for my new insoles, I can find plenty to tempt me. Orders and deliveries are easy, fast and no trouble. I already have three pairs and am now waiting for another two, likely to be here today. I've ordered some "Florence" in ruby red and am particularly looking forward to those come Christmas!
One tip to newcomers- find a local stockist where you can try a shoe on and check the sizing is correct. Then go online and have a full range of colours etc to choose from. My nearest stockist was a few miles away but they were very kind, letting me try on different styles of fasten and sizes before coming home to order exactly what I needed. Thank you DB Shoes for helping restore my shoe wardrobe and my emotional health Mrs McD
Having tried to buy a pair of boots to fit my very difficult feet, I had almost given up. Then I found a person in your employ by the name of Sam who turned out to give the most amazing service to find a pair of boots to fit. Sam even went to the trouble of measuring the width round the top of the boots to find something suitable. I can't thank Sam enough, well done. A very satisfied customer. Mrs P
"My feet are different sizes, with the largest foot measuring 9.5 and the other foot measuring 8.75. I spoke to customer services who told me the sizing was generous which encouraged me to request a brochure. At the back of the brochure is a foot measuring chart, and to my surprise my 9.5 foot was within the size 9 fitting. I then went on to order size 9, 6V. Shoes arrived within a couple of days, and the fit is perfect. The clever use of 2 in-soles per foot allowed me to adjust the fitting per individual foot. So, for the largest foot I have one in-sole and the other I use 2 in-soles. Visually both feet look the same size. The added bonus is that (for the first time in years) I am able to enjoy complete toe wiggle when wearing the shoes. Design is modern and feminine which adds to the wow factor. To say that I am pleased with my purchase is an under statement. Thank you DB Shoes, you have done me proud. Needless to say I have put in an immediate 2nd order for these shoes in a different colour. Mrs C
The two pairs of shoes I ordered only a few days ago duly arrived this morning. I was so impressed by your companies service and efficiency that I feel that I must compliment you. The shoes are a perfect fit which is a boon for me as I have quite a great deal of trouble with arthritis so again many thanks to your company. Mr D
Bought these shoes for my husband, he is delighted with them, good fit and very comfortable. A good price in the sale and fast delivery .Excellent service. Many thanks Mrs D
I have, for some months had swollen legs and feet due to water retention. While the legs have improved the feet have been more stubborn and throughout this period finding footwear which I can get into, let alone feel comfortable, has been a problem. For work trainers just don’t go down well, nor would they if I was attending a function anywhere. Online it is fairly easy to buy clothing but footwear needs to be far more precisely fitted. Even wider fittings offered by other very reputable names are wearable, generally, if put on first thing in the morning when I seem to be at my ‘slimmest’. This is fine on days when I have to leave for work early but not so good later when gravity has got involved. Often it is their lack of depth in the box has let them down.
I’m a Google Warrior and when I came across your site and the attention to detail which included width, depth and variety of design appealed very quickly. Finding also that you were less than 40 miles away from my home in Leicester and that you had a fitting centre (I’ve not been successful in buying shoes online) was the icing on the cake.
I have to report that having requested a catalogue over the weekend it arrived today which is in itself excellent service so well done there.
However, I’m also an impatient character so even before it arrived I visited the centre yesterday, 29 Oct, and was pleased to walk away with a very comfortable pair of Havant’s which I have been wearing around my flat to get the ‘bumps’ in the right places. I am impressed by the extra comfort that simply removing just one of the 2 insoles can make. It is a well thought through design which I am sure is repeated over much of the range.
May I also express my thanks and appreciation to ‘Jo’ who looked after me yesterday morning, for both her patience and keenness to ensure I went away happy with the best deal available. If she is representative of your staff generally then you are blessed with a great team! Mr B
I am SO pleased with these shoes – they are by far the most comfortable pair of shoes I have ever worn, just as if they were tailor made for my wide feet. Thank you so much. I look forward to ordering more shoes in the future. Mrs R
I have to say a big thank you for the lovely comfortable shoes and slippers I purchase from you. I have been wearing ill fitting shoes for years and then I was diagnosed with Oedema and Chronic Kidney Disease hence very swollen feet and legs. I found this site last year and have since had my feet measured and was found to be size 8 and width 8E. The comfort of your shoes and slippers are out of this world. I request a catalogue on-line and browse to my leisure and then order them through a shop that is forty eight miles away from me that stocks your shoes. The girls here are wonderful and so helpful, nothing is too much trouble for them. I have just ordered my winter shoes, boots and slippers and am waiting for a phone call to tell me they are in stock. Many thanks. From a very satisfied customer Mrs L
Just to say how pleased I am with the prompt service and quality and style of my shoes.
When you have awkward feet in can be very depressing trying to find something comfortable and stylish - I’m so happy with my first pair and have just placed an order for some more. So a big thank you,Mrs N
Would really like to thank you for making shoes/slippers that help the likes of me, oedema people. I was beginning to tear my hair out. I was feeling like the hamster in the wheel, keep getting told that I needed to get myself moving more, trouble was no shoes fitted me and the only slippers was men’s size 8-9 no backs, which I felt were dangerous as they were difficult to keep on as I shuffled around my house. I am only size 6. I received my first parcel of slippers and shoes (celine slippers) fitted perfect and were feminine. Mrs G
I just want to thank you for the replacement shoes I have received today. They are perfect, and I am very grateful. I have been a customer for many years and find you always to be helpful and your shoes suit my difficult feet!! Mrs B
Good afternoon.
The Federal Express delivery man just delivered our shoes ordered from you last Wednesday. It’s crazy how quickly they arrived. Thank you for such quick and efficient delivery and shipping.
Now the shoes, two pairs are for myself (Sarah and Carnation) – they are beautiful, I must say that I tried the Carnation on and didn’t want to take them off...they are so comfortable they feel like slippers. The Sarah are perfect for summer dresses. I can’t wait to wear a dress to work, now that I have lovely shoes to wear too.
The Penzance are for my 25 year old daughter who has such a hard time finding shoes in Canada for her wide feet. When I get home tonight she will try them on and hopefully be as thrilled as I am.
Finding wide fit shoes in Canada is really hard, finding stylish, well made wide fitting shoes is impossible. Finally ordering from DB Wide Fit shoes (as opposed to just drooling at the online pictures on your website) has been such a good experience. Thank you to all of you and please keep up the excellent work you’re doing to make wide feet people around the world very happy.
Will we order again...you bet. Mrs C, Canada
I just wanted to let you know that my order (above) arrived today, and to say thank you. The shoes fit beautifully and have arrived very promptly. I will thoroughly recommend you to anyone! Mrs S
So pleased with my last order. I was really surprised when the shoes arrived the next day. We were going to a Caribbean themed party that day so I wore white/floral OXEN as they were perfect for the occasion & matched my dress. Really comfortable. Thank you very much, Mrs C
I just want to commend you on your customer service. I had worn your shoes (model Jill) for some time and decided to try to get something for summer and have ordered and now returned both styles that I have tried. Although your shoes fit me very well other styles are just not suitable but I really felt that I must say a big thank you for your patience and the speedy service you have given me. I have now ordered a second pair of model Jill so will just be happy to have found good shoes!
Sincerely and thanks to your telephone team.       Mrs D
Have just received sandals 'Walnut' and thought I would let you know that I am delighted with them - they are the best fitting and most comfortable shoes I have purchased from you and were received in just 5 days on the other side of the world! My difficult and painful feet will now look good as well as be comfortable. Many thanks. Mrs L, Australia
I own many pairs of DB shoes. Their best aspect is that they are made from very good quality materials. Of course, this is something that we - the customers - have to pay for; and, sometimes, I feel like we overpay. On the positive, DB charge only £5 delivery for a multiple shoe order (up to 5 pairs(?)), offer free returns and have regular sales to even things out a bit. It is also worth mentioning that their customer service is exemplary [...Tina deserves a special mention]! An issue that I feel DB should address is the limited number of styles that they have for younger people/non-oaps. I am in my late 30s (female) and I view the majority of DB shoes as outdated; particularly, the work-style shoes (in fact, I don't know why they're called 'work-style' if the only people wearing them have retired)! Specific shoe styles that I would recommend, however, are the Jay boots, Doris boots (nubuck only) and Yoko trainers. I also really liked the Anthea and Evesham trainers but these styles have been [sadly] discontinued (although there may still be a few Antheas left on the website). gorbie,Bedfordshire
WFS comment: we are in a private conversation with thiscustomer concerning the points raised
I very much wish that DB would get a grip on the garish prints that they 'infect' their canvas shoe section with every year. Admittedly, DB are imaginative in their designs (and persistent), but their canvas shoes are not in the price range to be fanciful, wear for a few days, summer throwaways! For the price paid, the majority of people want classic, neutral styles that they can bring out year after year. Once you have the basics DB then, fine, introduce a few [wearable] patterns (at discounted prices - they are always left at the end of summer, anyway); but I take issue when: (1) my 10 year old niece likes the shoes more than I do; and (2) patterned/embellished shoes are released at the expense of plain shoes. Case in point concerning the latter: DB no longer do a plain, dark navy canvas shoe. Every single range that had this shoe (Anthea, Senna, Tara and Jura) has had it replaced by dark navy with contrasting stripes, or dark navy with contrasting polka dots ...and each and every one of them is God-damn awful (particularly the polka dots)!
To balance this review, one canvas shoe that I am liking this year is the new Yoko (baseball cut with bumper sole). I am hoping that DB will introduce a dark navy into the Yoko range for next summer. gorbie, Bedfordshire
WFS comment: we are in a private conversation with this customer concerning the points raised
I must send a BIG Thankyou! My shoes arrived that I ordered fri and came today. I am 50 years old with very wide feet and have spent all my adult life in size 8 shoes to accommodate my size 6 very wide feet, not very flattering or comfortable!! After falling down the stairs last year and breaking a toe I realised I couldn't go on anymore squeezing into the wrong size shoes. Today trying on the shoes brought me to tears as I was so thrilled to have a pair of lovely fitting shoes that I chose because I liked them and not because they fit! Please accept my deepest gratitude, I can now happily have footwear I like and that fit! Please please continue your good work. the wide footed people in the u.k definately need you. Kind regards Mrs S
I placed the above order on Tuesday, 20 March and received the shoes yesterday, 22 March. They are perfect for my mum who is delighted with them. Just wanted to say thank you for such great service. Mrs F
Good service, good prices, good shoes. Thank you. Mr E
I have to say how pleased I am with my boots. I have EEE wide feet and I have had surgery for a bunion which has left me with a painful foot and sensitive toes and normally the only footwear that is comfortable are open toe sandals. Also that foot is wider and deeper than the other so the boots with the removable insoles are perfect. I have a good fit on both feet. I will certainly be looking for summer shoes when the weather gets warmer. Mrs B
Am just writing to thank you for the incredible speed with which you processed my order. It was despatched the same day it was ordered and delivered the following day (free delivery). As usual the shoes are great it has taken me many years of struggling to find comfortable shoes. For several years I wore walking boots all the time cause they were the only ones that were comfortable then I discovered yourselves and I now have 6 pairs of shoes and 2 pairs of boots - unbelievable. Thank you once again. Mrs L
Just a quick note to thank you for your support in answering my questions and to let you know how quickly they arrived and how happy I am with them. What fantastic service. I was so happy I've ordered another pair of shoes and will certainly be purchasing more. I'm loving the wonderful bright red Engage. Thank you so much. Mrs B
I have recently purchased Diamond shoes, Wineberry, size 6 8E. I must tell you how satisfied I am with these shoes. I have hammer toes and a bunion but the shoes are still a perfect and comfortable fit. This is the third pair of these shoes that I have purchased. I also have them in black and russett red. Thank you Widerfitshoes for looking after my awkward feet. Mrs R
hello, I'm very pleased with my first order from you excellent service, prompt delivery and very very comfortable shoes. many thanks Mrs C
May I just say how pleased I am with my recent purchase, shoes most comfortable, and your measurement guide is spot on. Also please pass on my thanks to your girl who dealt with me on the phone, helpful and friendly, which does help and makes the whole experience that much more enjoyable. I did not remember her name, must be my age! Mr C
Last night I wore my second and newest pair of Da Bella shoes to a party. I'd barely worn them before so I took a spare pair of older shoes. The latter proved to be totally unnecessary as the Da Bellas were so comfortable I forgot I was wearing them. Mrs C
I have only been a customer of yours for a few months but finding your shoes has changed my life in that I have been able to say goodbye to painful continually sore feet. Mrs C
I am very pleased with the shoes I have purchased from you. I have passed on your books to my Orthotics specialist and my foot surgeon or are very impressed with my shoes that want to pass on details to other people who need wider fit shoes. keep up the good work a very happy customer Mrs M
Nothing medical, I have always had very wide feet and as a child in the 60’s way wider than the widest H child’s fitting in Clarks! Shopping for shoes has always been a nightmare, although it has improved and I know I am buying shoes one to two sizes longer than I am. Looking for some wider shoes for my mum whose feet were swollen I was delighted to find wide shoes that were not old fashioned and more contemporary. I have just purchased from you the Rochefort Boots in a size 4 6E, not the usual 5 or more usually 6. They fit perfectly. I would like to compliment you on an excellent website and catalogue, efficient method of measuring ones feet, a prompt and efficient service and a good quality product. Mrs H
My 2v Orlando shoes in chocolate and espresso arrived today I am so pleased with them. I have one very swollen foot and. Have been unable to find a high fronted shoe suitable for the winter. Was able to make the left shoe fit and couldn't believe that you also provided strap extensions which I needed. Although I haven't actually worn them yet I know that they will be comfortable. They are beautifully made and stylish. Good value for money. I am sure that I will buy more. Thank you so much for comfy warm winter shoes. Mrs P
It is great to have some really pretty shoes for a change that fit my not so pretty feet. These look quite elegant. Thank you DB shoes Mrs P
Excellent product, excellent delivery service. Nothing more to add. Many thanks Mrs K
These are the best shoes my husband has ever owned. In fact they are a much better fit and more comfortable than the orthotic ones made for him. Mrs B
Comfort from the moment they were on my feet , a brand of shoe that is perfect for my diabetic and arthritic feet. Since finding DB shoes many years ago I buy nothing else. A trusted British Leather shoe of excellent quality and price. Despite having problems with swollen feet I can rely on these shoes for the comfort and duration of the day, giving support with style. Mrs C
I have always been delighted with each and every pair of shoes that I have bought from Wider Fit and this pair (Nola) have been perfect for this wet summer. If you have never tried them, don't hesitate. They are the very best!!! And if you ever make a mistake, don't worry, they will sort you out! Mrs J
Your shoes are always very comfortable. Mrs R
Very comfortable shoe and great customer service. Will certainly use again Mrs D
Excellent service, good quality product, a pleasure to do business with you. Mr D
Never had a bad pair . All the shoes I have purchased have been very good. Mrs P
I buy lots of shoes from this company. This is probably the ninth or tenth pair.. I know I can rely on the quality and fit. I need to wear a special insole in my shoe and they fit perfectly. Each order has been received promptly. Long may they continue. Ms K
Very pleasant and helpful staff. Shoes arrived very quickly. Very impressed with the quality and comfort of the shoes. Mrs M
I had given up on being able to find shoes which would accept my orthopaedic insoles comfortably and still look neat. These shoes are so light and pretty. I bless the day I spotted the advertisement beneath the Telegraph crossword.! I know I can now be confident that I can find shoes for all my needs. Mrs F
The wide fit shoes staff was very helpful could not do enough for you. The first pair of shoes I ordered wrong just send back and the right order I received very quick now fit like a glove and very soft. I will used again. Mr D
I am really pleased with these shoes. They are versatile enough to wear with a smart suit or with jeans. Most importantly though, they are amazingly comfortable. They support my feet in all the right places while allowing wriggle room for my toes. After suffering very painful feet since childhood, these shoes are so comfortable that they are life changing. DB Wider fit shoes knock spots off other so called wider fit shoe retailers. Mrs T
This is just a note of shear delight. Firstly I can't thank you enough for my order. I am ashamed to say that I didn't know about your company. I do now ,and have read up on the firms history. My shoes are so so comfortable and are not in the least ill fitting. I have been using another company that we're supposed to be the last word in comfort. Recommended by the podiatrist!! He obviously is not in touch with your lovely shoes. I will definitely shop with you in the future and I shall recommend you as well. Very many thanks. Mrs C
I have been a customer for a number of yeas now, I would like to say that I am always very pleased with my shoes because are very comfortable, fashionable, they feet like a glove! And the people who attended me over the phone were most helpful. My last purchase was a pair of casual shoes ,called “Alpha”, just before summer, for my holiday, and they are so comfortable that I have been using them every day. Thank you very much team! Mrs C
This is the first time I have ordered from you and I was absolutely delighted with my Melina shoes. The fit is fantastic, and I was easily able to adjust the fit for my feet, which are slightly different sizes. They are so comfortable, and very smart too. I will be ordering again! Mrs W
I wish to lavish you with praise on a number of accounts. Firstly your service was exemplary. I ordered a couple of pairs of casual shoes over the Easter holiday period and they arrived today (two days after the holiday) and I am wearing them already. Secondly the shoes are so comfortable and are a ''lifesaver'' following substantial left foot surgery and the consequential swelling. I have a standby and less deep pair for when the swelling has subsided. Thirdly, and finally, the concept is nothing short of brilliant allowing so many fitting options particularly when one foot is different from the other. I'm a happy customer - thank you Mr V
I am extremely pleased to be able to say that the boots have arrived and that I will definitely be keeping both pairs. I can't believe how attractive they are whilst, at the same time, accommodating difficult (to say the least) feet and I wish I had found you years ago. The designer of these particular boots should be awarded a gold star for design; the red pair are cute and fun and the navy pair are smart. I would be happy to wear them even if I did not suffer with painful feet. So, thank you widerfitshoes.co.uk you have made a huge difference to my day to day life and for the first time in many years I shall be able to look forward to finding suitable boots for the winter instead of having to wear sandals in the snow!!! regards, Mrs W
I just thought I would let you know my mother in-law has developed problems with her feet swelling. So of course I recommended your shoes and took her your catalogue a little while ago. Well not only has she ordered a number of times but in her words the customer service she has had has been exceptional, the best. The lady who has been looking after her has been fantastic. And from my point of view we took her out this weekend and her mobility was ten times better, so thank you. Mr H
I would just like to say that after many years of living with uncomfortable shoes bought from many different high quality shoe outlets my feet are now the most comfortable they have ever been thanks to DB shoes and the wonderful care and consideration that I have received from a member of your team in customer service who has taken the time to work through my foot issues and found me some fantastic shoes in the correct widths, colours and styles that I am proud to wear for every occasion and that my orthotics fit perfectly into, at last I can stay comfortable all day and thank goodness no longer need to consider an operation on my feet. May I also say how much I love looking through the catalogues, I find the layout and wording very comforting the way it describes the styles and comfort of the shoes like (air bubbles) and (stretch to fit) (seam free)etc this in turn makes me feel happy and comfortable and wanting to buy a pair of every style and colour in the book!! Thank you for the lovely styles and colours and of course for the continued comfort. I will always recommend DB shoes to friends and family without hesitation. Mrs J S
Having initially experienced difficulty finding the right fit, I experienced exemplary customer service from DB, shoes who worked with me to find a style that works for my specific foot issues. I am delighted with the shoes I chose as a result and will definitely shop here in future. Mrs S
The shoes are just perfect for me a fantastic fit and a good colour for the winter that goes with practically everything. I am very pleased indeed as I find buying shoes an absolute nightmare. I have broken my ankle and the outside bone of my left foot over two years ago. The ankle and part of the foot still swell up and get stiff when walking and standing for prolonged periods. That is why I am so pleased with much wider shoes than I used to have (4E to 6E). Thank you so much for helping me out. I will certainly come back for another pair of summer shoes and some slippers next year. Mr R
I'm amazed to be able to buy 6E shoes off the shelf, and for them to be so attractive as well as comfortable and functional. We teenage girls of the 1960s don't suddenly abandon all sense of style when we hit our 60s, and I'm very pleased with the very edgy colours, styles and leathers in the range. An amazing variety of styles in a sensibly limited core range of leathers and colours. Mrs P
Thank you very much for showing me your fantastic selection of extra wide fitting shoes and boots, being a disabled lady of 54 (wheelchair user) at last I have found some stylish easy to fit on lovely comfortable boots. very happy with the speedy delivery service and will definitely be purchasing another pair and would strongly recommend these to anyone with wide feet. Mrs R, York
I have osteoarthritis and peripheral neuropathy and shoes have always been a problem because I have very high arches, hammer toes and very sensitive toes and soles of the feet due to foot surgery. At last I have found shoes and boots in fashionable styles that are comfortable and fit well, giving the extra room that is needed to accommodate all my problems. Well done DB Shoes, - the only problem is now it is costing me a fortune in new shoes and boots!!! Ms M
Dear Sir / Madam I've been a customer for a few years now of buying from the shoe catalogues sent home in the post. May I be the first to say how much I really enjoy shopping with your company. The shoes I've bought fit like a glove. I really do appreciate the help I've received over the phone by the most professional team of ladies. I'm always satisfied with whatever I do buy. Many, many thanks a really good company to do business with. I still look forward to the shoe catalogues – there's so much choice. I love being able to order from them sometimes via post or by phone. Here's to many happy years of wearing the most comfortable shoes ever made. Yours sincerely Mrs D Macclesfield
Hello, I am writing you this email to tell you how happy I am at the excellent service I've had from widerfitshoes.co.uk. I ordered my shoes on the 27th of May and they despatched within 2 hours and arrived the very next day. I am 27 years old and since I was a child I've had problems with my wide feet and shoe fittings. High street shops with wider fitting shoes have either been too tight or too small and theres no in between! I ordered your Westport casual shoes and I absolutely love them, they are so comfortable and feel so luxurious but they also look fashionable that a woman my age can wear them (another huge problem that people my age with wide feet have!). I cant praise you enough for having a pair of shoes that fit so comfortably. I haven't had a pair of shoes that have fit this well since I would have my feet measured and fitted at Clarks for back to school shoes. My only criticism is I would like to see more of your styles in half sizes as I feel with wider fit shoes I am between a 4 and a 5. Other than that love love love the shoes, delighted by the speedy service, it has made me very happy! Kind regards, Ms S
Dear Wider Fit Shoes……………….this is just to thank you for the swift and efficient way in which my order was completed. The shoes were ordered earlier in the week – they arrived this morning – I am wearing them this evening! They fit me well – I am very pleased with them……..what more can I say ? Mr S Suffolk
Hi I am writing to thank you for your wonderful shoes that 'fit' Ten years ago I had a heart transplant and after eleven months I had a total hip replacement and another total hip replacement nine weeks later. I have been struggling for years to walk properly. I was lucky to get in touch with a good physiotherapist who measured me up for insoles that straighten me up as one leg is shorter then the other. None of my own shoes would fit I gathered all my beautiful shoes that do not fit anymore gave them to a friend and I was lucky I saw your wonderful selection of shoes and ordered from your catalogue The shock I got when they arrived, they didn't have that wide shoe look you know the ones I'm talking about. I slipped on a pair and couldn't believe the comfort no sore feet no rubbing of my toes. Well it's taken nine years of pain and misery unable to walk without a stick, having to stop very few minutes to rest. It's all gone now your shoes are so comfortable and I have my insoles in I can walk and I'm just so thankful to you, I'm a little bit unsteady for now because anyone who gets two hip replacements are always a bit unsteady. So I thank you for the comfort and wonderful shoes I am forever grateful. Five gold stars reward ***** Mrs M Co. Dublin
Hello there, Absolutely delighted; I broke my leg last November,and having had the cast recently removed,your shoes were the only ones which I could wear! Soft and very comfortable;excellent quality and value;what a difference! Very thoughtfully designed,and unreservedly recommended! I've already ordered a second pair! Again,my thanks and appreciation. Regards. Mrs H.
I have just received my shoes and I am delighted. I'm over the moon that I can finally go out in the public in a pair shoes that fit, and no longer be ashamed. I most certainly will be buying more and will let other people in South Africa know of the excellent service you provide. Thank you so much. Mrs W, South Africa
I was desperate for a pair of slippers that were as comfortable for me like the wider fit Glossop I am wearing. Which by the way is the most comfortable shoe I have ever had. The 8E is just made for me!! I tried all kinds of slippers, even mens but was not happy. In the new summer catalog I saw some mules which looked good and I ordered them. Just before I placed the order I decided to try the house slippers as well. My girls said they look like old ladies, but I said no matter it is just for the house. I have returned the mules. The house shoes are amazing!!! WOW. I never even feel I am wearing them. I never want to take them off. They are like soft gloves for the feet. I have no words to thank you. I stand for many hours in the kitchen cooking for my family and now my feet are a non-issue. Too bad I wasted all these years without them! Thanks and Thanks again! Will surely be back. Mrs T London
I have recieved the shoes for men 6E-8E in good condition, thanks for that. More happy I am about the shoes itself. I never found a pair of shoes (here in the Netherlands or even in Germany) that fitted so well. It was like: step-in and feeling at home. I have very wide feet and size K (dutch width-size) is even to narrow for me. So compliments to your company !!! Mrs N, Netherlands
I have recently bought a pair of HULL shoes and my expectations of "out of the box" comfort have been fully satisfied. I wrote in February that the Wetherby boot had given a new lease of life to my walking (finished the Thames Path with no discomfort at all) and the HULL with a similar construction is just as good. I would also like to say that I have received a personal and prompt service in my on-line ordering that one would expect in a good retail shop. Mr P
I ordered two pairs of shoes in the sale but found them a little bit snug. The return was simplicity itself and the replacement shoes were delivered shortly after. Very pleased with quality and fit. Many thanks to all concerned. I highly recommend your company and will shop with you again. Mrs S, Kent
Just had to say how delighted I am with my Jay boots. I've had them on for 12 hours today and only just realised I was still wearing them - normally the first thing I do when I get home is take my shoes off. The level of comfort is an absolute joy...and the fact they are stylish and look totally mainstream is brilliant - no-one except I would ever know they were 4EE. Beautifully made, stylish, COMFORTABLE footwear...I will be back!! Mrs S
I've just received my Erin sandals that you altered for me, by shortening the straps and I would like to pass on my thanks for not only the alteration but also for the helpfulness of the ladies I dealt with. What brilliant service! Mrs W
Many thanks for your excellent and very prompt service. I've received the Wetherby boots and have to say I'd recommend them for comfort and quality without hesitation. Your no-nonsense, straightforward approach is so refreshing. it's a delight to deal with a retailer that means what they say and stands by a well deserved reputation. Thank you very much again. J MacDonald, Ayrshire
Today I was wearing my Crocus coloured Flavia shoes and a friend complimented me on them, and said she liked the colour. With very wide feet, I'm not used to getting compliments about my footwear so thought I would pass my thanks on to you! Mrs A
I have no idea why it's taken me so long to find you but I want to say a huge thank you to your designers for making me feel so much better and look so much better. I have bunions and wide feet. Related to the bunions, I have moderate arthritis in my toe joints. I have been wearing walking shoes or boots for years. I've had to wear them with smart clothes and even once with a ball dress after trying hard to last as long as possible with court shoes. I had no idea my feet were as small as they are. My shoes have been size 6-7 in walking shoes. I am a size 5 EEEE. I have had one week now in a pair of your shoes. You have no idea how happy I have felt and I'm just telling everyone about your fashionable looking shoes for wider feet. I bought a pair of summer sandals as well. They look great and they fit my deep insoles. I can't wait until your winter brochure comes out. I would like an up to date looking ankle boot in brown and another pair in black. I'd love a knee high boot as well! The assistant I bought the shoes from said that she would be able to fit me with most shoes - a style for every occasion. I was served in Pershore whilst on holiday with family in Worcester. I found out about DB Shoes on a discussion page on an arthritis website. I simply put something like 'arthritis feet shoes' into Google. Then I found a shop in Pershore on your website and spent over an hour there being fitted. I began insisting on trying boots on only because I was certain I would only flip flop in and out of sandals. Then the assistant persuaded me to try some sandals and I saw that they were deep enough to take my insoles. I was utterly amazed. Utterly. Speechless. For years, I have dreaded shoe shopping. The last pair I bought in a high street store was a pair of brogues DocMartins. I hate them. I got them because I thought I'd try to wear something more suitable for working in a school. But I'm clumsy in them and really they look too manly for me. What an absolute joy it is to see the trendy styles you have. I have no need to look further. If you need someone to do a photo shoot wearing your shoes for your catalogue I would be very proud to do so! Mrs B
I am writing to say how absolutely delighted I am to have found wider fit shoes. I cannot remember when I last owned shoes which were so comfortable and the correct size, rather than 2 sizes larger, which is what I now realise I have been buying in order to get the extra width. Mrs H, Middlesex
Thank you so much for your email. What exemplary and extraordinary customer service. Mrs S, London
My order arrived last Saturday, and I want to tell you how delighted I am with the shoes. I feel rather like a child who runs about saying to people 'Look at my new shoes' because, although they are not fashionable, they certainly are the very best I have seen for women with difficult feet. THANK YOU! Mrs B, Gloucestershire
I am writing to thank you so much for my new shoes. I have had difficulty all my life for getting shoes to fit me. As a child I had them specially made for me. The problem there was they were always so unfashionable. As I grew up I had difficulties with shoes. But these shoes I have from you named Keighley are fashionable and so very comfy. I just want to say thank you so very much. Mrs A, East Sussex
Finding you has been such an amazing thing. As I said in my e-mail, my husband has had issues with shoe fittings all his life and the ones he got on our trip to GB have been amazing. Never has he put on shoes and had immediate comfort in them. There would always be months of "breaking in". Mrs D, Canada
The service I had again was excellent! On the phone advice about fittings. The e mails to keep me informed of progress of order. Speed of exchange and the difference of refund. Again I found shopping with you hassle free! Thank you from a very satisfied customer. Mrs D, Hampshire
I was delighted and impressed with the speed of delivery and quality of the packing of my boots. The boots are extremely well made and built to last. Unfortunately, I did not measure my foot size and width too well and had to ask you if you would be willing to exchange the boots for a different size. Without any quibble you agreed to exchange them and again I was impressed with your return facility which was again easy, efficient and quick. I would recommend your range of products to anybody with wider foot fitting and certainly your level of customer care, which is truly excellent. Mr D, Lancashire
I recently ordered a pair of ""Glossop"" shoes, which arrived a couple of days ago and I feel I just HAVE to let you know how utterly fantastic they are!! Having spent years trying to find shoes that fit properly and are comfortable I just can't believe how brilliant these shoes are - today I walked for FOUR HOURS non stop and my feet were so comfortable, no aches or pains for the first time in about 20 years!!! I am sure that I will be buying many more shoes from you from now on. Once again, many thanks for the best shoes I have ever worn! Mrs S, Oxfordshire
Thank you so much for sending the refund cheque for £70.83. On behalf of my elderly neighbour I bought SEVEN pairs of shoes from you over the past few months and she was very disappointed that the two pairs of boots she also ordered recently just didn't fit. However, the other 7 pairs have really transformed her life; she broke her foot and then a toe and has found walking very difficult and painful - until she found Widerfit Shoes. She is now able to walk without pain and as they are so supportive she wears them at home as well as outside. She was also delighted with the speedy delivery and free returns, and so grateful to have found shoes she can wear without any pain at all. Very many thanks! Mrs H, West Sussex
I would like people to know that your excellent shoes do accomodate a large and rigid foot splint, having had awful problems myself getting shoes over splints. Mrs S, Middlesex
My thanks for my replacement pair of DB easy b shoes. I am delighted with them. Yours will be the only catalogue I shall have to keep for when I need shoes. Thank you to the staff for being so patient with me. Mrs H, Isle of Wight
Over the past years I have discovered that Wider Fit Shoes are the only shoes that I can wear. Miss W, London
The replacement HENRY shoes are extremely comfortable - I obviously underestimated the problem of my awkward feet. Many thanks for your excellent service and quality products and of course the unexpected refund. Mr S, London
I am more grateful to you than I can say for your patience and thoughtfulness . My heartfelt thanks go to you and your firm. After many long years I at last have footwear that I simply love. Miss P, Ayrshire
I had both my feet operated on back in April 2013 (bunion removal) and since then have found it impossible to buy shoes. My consultant said that the swelling on my feet could take up to a year to go down. As I work, I really needed some comfortable yet fashionable footwear. At last, I have the answer. I have bought my first pair of shoes from you (Florence) and the joy is that your sizes accommodate not only for the width but also depth of my feet. My new shoes arrived on Saturday, and I thought that I should wear them for approximately 2 hours or so to 'break them in' but no; I kept them on all day. They are soft, well crafted and I simply love them. Thank you so very much. As I said, I have purchased my first pair of shoes from you and will definitely be ordering more. Mrs B, Devon
I would like to thank you all for sorting my shoes out for me, they arrived this morning you have all done a superb job, from start to finish it has been a hassle free experience, it is wonderful to be treated so well, and cared for. Thank you so much, one very grateful customer. Mrs H, Norfolk
Your company gives outstanding customer service. Your shoes are of the highest quality and they really do fit and really are comfortable. I am so pleased I have found your shoes and just wish you had a shop here in Australia! I am sure there would be many people here that would appreciate your wonderful shoes. I always tell people about your company when I get the chance too. Mrs O, Australia
I have to write to say that after years of having to wear men's casual shoes size 10 to fit my swollen feet I am now the happy owner of a pair of red Snowflake sandals size 9 , 6E-8E fitting, that make me feel I am walking on air plus feel a bit feminine, even at 80. I am so pleased with them I had to write and tell you. I shall certainly recommend you to my friends. Why did I not find you years ago!!! Mrs H, Kent
I felt it important as a retired medical practitioner to write and commend your service and product. Sales lady Kim took my call. She was patient, courteous and instructive. Listened carefully, questioned appropriately and identified with my problems. The shoes arrived a couple of days later. Perfect! Comfortable pleasing to the eye and providing footwear to the highest standards. This eulogy is sent after years of searching to no avail and great expense. Dr S, North Yorkshire
Just wanted to say that I am delighted with both pairs of shoes that I ordered. I will certainly be buying from you again, in fact I may never shop anywhere else for shoes! Mrs M, France
Thank you for all of your help. The replacement shoes are perfect and made the wedding day for me at least. Wish I had known of your company before I was provided with NHS shoes. You give a fast, courteous and efficient service. Mr M, Devon
I have been a regular customer of Wider Fit Shoes for several years now and found the service is absolutely brilliant. On Occasion I have purchased sandals that were too long but chose not to return them.. Knowing how difficult it can be to find wide fit shoes I'm sure I will come across someone who will be able to fully appreciate the quality and fit of the sandals. After losing one shoe at the swimming baths (Don't ask!) and about to go on holiday shortly after, I purchased 'Rosie' Having read the review I did wonder whether I should go for a smaller size but decided that I really liked the look and didn't want to be stuck should the small size be too small. Rosie are a bit long for me but like another of your customers I tie the laces more tightly and that reduces slippage. My next pair will be one size smaller. Rosie really does make your feet look slimmer and they a very stylish just right for any occasion! I have had lots of compliments on them. The quality of wider fit shoes is top notch - Ok after 5/6/7 years my Pansy shoes and my house shoes finds the velcro worn and not so sticky but I wonder where in the world could you find shoes that last as long? My Phoebe shoes are still perfect. I do find the price to be on the more expensive side initially but the quality and fit more than make up for this... because they last so long (I have just calculated that my pansy shoes have cost me just over £13 for each year and still going well!) Making them a fantastic bargain therefore value gains top marks too. In addition, buying during sale time increases the opportunity to grab the most delectable shoes. Goodness you can buy shoes that are named - how delightful is that? Having diabetes means I have to be careful about sustaining any damage to my feet and the fit of wider fit shoes is usually spot on and of course if I was at all unhappy I can opt to use the returns system. Finally I must say that my Wider fit shoes are the softest, lightest most comfortable shoes I have discovered. I have found staff, should I need to contact them by phone or email, to be exceptionally responsive and helpful. Wider fit shoes were recommended to me by a very helpful Chiropodist, I haven't looked back since and recommend Wider Fit to everybody who has a need to have non traditional fitting and desires to have soft, comfortable, supportive stylish shoes whatever your age. Mrs W, West Midlands
Just recieved my shoes today. Thank you so very much, they are a perfect fit and I want to thank you for everything, all your e-mails keeping me posted and for a no quibble returns. I will def be shopping with you again. Mr G, Ireleand
Christine, shoes have arrived OK. Wife says they are the most comfortable shoes she has ever had and likes the colour. Many thanks for your help Mr W, Surrey
Just a wee note to let you know we got the replacement shoes on Tuesday thanks. They fit Dad perfectly and he is delighted to have a pair of decent shoes again. Thanks again for all your help and a great service Mr C, Highlands
Just wanted to let you know that I received my boots yesterday morning and they are fantastic and they fit beautifully. Thank you again for making these for me. I'm so happy I found your Company a few years ago as I really was struggling to get shoes to fit. I have many pairs of your shoes and boots and I shall continue to purchase from yourselves in the future. Mrs J, Leicestershire
I'd just like to thank you so much for my "Sizzle" black patent shoes they fit like a glove so comfortable and I only just realised they match my handbag by accident as theres the black patent pattern on part of it:) meant to be I think. Its so easy to exchange as I had to as I'd ordered the larger size but found it too big. Thank you again, I'll be back! Mrs K, Staffordshire
...just letting you know that shoes arrived this afternoon - after a 13 days' journey, but in best condition, fitting perfectly. And: WHAT A BARGAIN ! Thank you ever so much for posting your GREAT shoes to Germany! Mrs F, Germany
After enduring ill-fitting shoes for too long I received my first pair of Wider Fit shoes today and I am over the moon. They are wonderful! Please send me a catalogue in order I choose other styles. Mrs T, Kincardineshire
Thank you very much for rectifying so promptly my mistake in over paying by £10.92 the amount due in respect of my recent purchase. I regret the trouble I have caused. I should also like to take this opportunity to say how pleased I am with your wider fit shoes. Mr M, Scotland
I went to your store last Saturday with my elderly father who has oedema in his feet/ankles and also has a hammer toe on each foot. Having failed to get good footwear for him in the past, I was delighted to find your shop. The service was excellent, and he got fitted out with exactly what he wanted and needed in no time at all. The assistance we received was spot on - staff who knew their stuff and were courteous. Please thank your staff, and feel free to publish this recommendation. C. A. S
I have now had delivery of the second set of specials that you have kindly made for me. The navy blue is super to wear, it goes wonderfully with my blue trousers and the navy shows through as the light changes on the shoes, wonderful. My light beige shoes I have only worn once and they are quite stunning, the darker sole does actually correspond beautifully with the light leather and I recommend it. Both pairs of shoes fit like a glove and are so comfortable to wear, the higher instep suits me wonderfully. I don't expect to wear the beige ones much at this time of year; but the blue, green and red that you supplied me with at a previous time will peek out from the waterproofs that I seem to have to wear all the time in my wheelchair in the winter. Charles I must thank you will all my heart, it is so wonderful that a large international company has time for the little man. Again, my sincere thanks for a wonderful product Mr F, Warwickshire
In brief: it was xmas and birthday in one... and if I would have known your online shop 10 ys ago, I would have saved lots of money - and even more grief, pain and frustration. Thank you for your very fast+safe delivery to Germany. Mrs F, Germany
Many thanks for your prompt and helpful service Mr O, London
I have not been able to purchase wide or deep enough shoes for him over the years. I saw your advert in "Woman's Weekly" and sent for your brochure. With great relief my husband now has two pairs of your shoes which are really comfortable for him. I would certainly recommend DB Wider Fit Shoes to anyone, thank you Mrs K, Norfolk
I am more than happy to say that I have never found such wonderfully comfortable shoes. This is the first time I have been able to buy the right length, usually I have to buy 2 sizes larger to get the width I need Mrs T, Hampshire
Just a short note to say a big Thank you to you. I am a new customer, and I am absolutely delighted with the shoes you sent me, so much so, that I have ordered a new pair immediately. They are so comfortable that I cannot believe that I have finally found shoes that fit me Mrs F, Sussex
Your staff are always very helpful on the phone and I find ordering shoes quite easy and I don't have to wait long for them to be delivered Mrs I, Cambridgeshire
Thank you for returning my shoes to me so promptly after our conversation over the phone, and for sending me the refund. I feel I have been dealt with very fairly, and I have appreciated the personal concern in this matter. Mrs L, Sussex
Since finding your shoes several years ago I have built up a little wardrobe of them. They are the only shoes that are comfortable from the first moment I put them on Mrs B, London
Thank you, thank you Widerfit. Your shoes are the only shoes in the country to fit my size 3, 8E feet. I used to have cosyfeet shoes. They were fine, but were never really wide enough, or comfortable under foot. Then I found Widerfit a few years ago, and they do more and more size 8E now. I have to wear orthotics in my shoes because of arthritis, and even had NHS shoes made once but even they were not as comfy under foot as Widerfit. There is something magical about the soles of these shoes. Great selection of styles too. Well done to all the team at Widerfit. Mrs H Derbyshire
Replacement shoes arrived today and the fit is excellent. Thank you very much for your very efficient service. Mr B, Devon
Thank you for sending me your latest catalogue. Your shoes are the most comfortable I have ever worn. Miss S, Carmarthenshire
I would like to take this opportunity to express my wife and sister in laws thanks for their recent orders, they ordered two pairs of shoes each, my wife's fitted beautifully and stopped the pain in her feet straight away I think she would wear them in bed if she could. The sister in law's had to be changed for a smaller size this was done in a very courteous and pleasant manner and she is also a happy bunny now, once again thank you so much we will be recommending your company to our friends Mr P, Worcestershire
I have recently acquired several pairs of shoes/sandals and wanted to thank you for producing such comfortable shoes. Over the years I have spent a considerable amount of money on shoes and find most of them either finish up at the charity shop or in the back of my wardrobe. Your style of shoes are thoughtfully designed with extra width and particularly "head room" in the toes, this has helped so much with a painful toe problem. Also though I am an OAP, I do not want to be frumpy and I feel your designs keep me smart and fashionable. Anonymous
I would like to say how great these shoes are. I have lymphedema and have one foot that swells during a day spent working in my bookshop. Since wearing these shoes I have had no problems with my feet at all. I only wear Rowena in several colours every day and never feel the need to kick them off as soon as I get home. I have now cleaned out all my other shoes and enjoy pain free feet for the first time in my life. Mrs W, Melbourne, Australia
Absolutely delighted with the shoes (now with straps!) that I received yesterday. Please extend my thanks to all concerned - excellent customer service, much appreciated. Mrs C, Devon
I wish to congratulate you on your prompt and efficient service. I ordered a pair of men's sandals on 23 January 2012 and received them in the Isle of Man today (25 January 2012). Very many thanks Mrs W, Isle of Man
I wish to pass on my thanks for such an efficient service. On receiving a sales leaflet 5/1/2012, I chose a pair of shoes, telephoned my order on Mon 9th Jan and was assured the order would arrive during the next week. Lo and behold the shoes arrived at my home on Wed 11th Jan, now that's what I call service! The shoes were a perfect fit. I would definitely recommend your business to friends and family Mrs B, Leicestershire
My husband was delighted with the first pair as he has been trying for some time to get the right shoes Mrs B, Leicestershire
Just wanted to say that the boots that I received from you in November are very comfortable, and that I was able to wear them straight away, I walked into town and back again, with no discomfort. Am very pleased with my purchase and service. Would recommend to anyone with foot problems. Thank you. Mrs C, Essex
I just wanted to tell you how very happy I am with your service! I always thought my father to be a size 15. Turns out he has been forever buying four sizes too big, just to get the width. Thanks to your measuring chart and cut out tape measure I was able to work out he really is an 11 4E, and I ordered a pair of DB shoes ("Ryan") for him. They look great and fit great, and he is absolutely delighted with them! So thank you very much indeed!!!! (With all the wide foot genes in our family I will probably be back soon to get some shoes for myself too!) Mrs M, Lancashire
I recently purchased a pair of the shoes you designate as 'Rosie'. They are delight to wear as well as being very stylish. They are the smartest and best fitting lace-up in my wardrobe. I would like to pass on my appreciation to all concerned in their production. Mrs R, London
Thank you for sending the replacement pair of shoes to my Mother, Mrs V. They fit perfectly and she is delighted with them. Thank you so much for your helpful and efficient service. Mrs C, West Sussex
I'm delighted with the Kensington shoes - I can wear them straight away without "breaking them in" first - they fit like gloves! Mr R, Aylesbury
It was a pleasant surprise to receive the £3.70 cheque form you as part of the discount on some slippers that I recently ordered and wrongly calculated the discount to be deducted. It was not a large amount but it does show to me that you look after your customers. I would also like to say that I have been very pleased with all the footwear that I have purchased from you in the past. Mr W, Wiltshire
I just wanted to say a big "thank you" for the replacement Truro Boots received yesterday. I couldn't have asked for better service. Your footwear is excellent and I recommend you to all my friends. I particularly like some of the fashionable styles you have available. You far surpass your competitors. Just because I have hard to fit feet shouldn't mean I have to compromise on style as was the case until I discovered your company. Kind regards, Mrs Y, Strathclyde
Since he has put his new wide fitting shoes from you his feet are getting better day by day. The inflammation is gradually going. So thanks so much for the lovely shoes and slippers Mrs M, West Midlands
It's the first time for years I am able to slip a pair of shoes on and experience comfort. Thank you. Mrs H, Kent
I recently returned a pair of shoes, requesting a bigger width. I accidently returned an orthotic with one of the shoes and would just like to thank the people involved for taking care of it and returning it to me. I am pleased to have it back. This is the first time I have used Wider Fit Shoes and I have been most impressed both with the product and the service given. Mrs M, Aberdeenshire
I am delighted with your good service and accurate description and your shoes suite my slightly difficult to fit feet very well. Mrs D, NSW, Australia
This is the first time I have used Wider Fit Shoes and I have been most impressed both with the product and the service given. Mrs A, Aberdeen
Thank you for your shoes, they are both comfortable and supporting, in fact they feel great. I'll be back for more shoes Miss L, Ayreshire
Thanks for the boots, I received this morning, they were a good fit, and a very speedy delivery, could not believe, that I posted the order on Tuesday and had them in Northern Ireland by Friday. Mrs G, N. Ireland
I am delighted to say for the first time in decades I was able to take shoes from the box and wear them without any problems into town, something I had given up on. Mrs J, Cwmbran
I just want to say a BIG THANK YOU to your Wider Fit mail order business for sending my news so promptly, so beautifully packed, and such a perfect fit. Mrs D, Perthshire
I have struggled for many years trying to find a pair of shoes. I have only had two pairs in over ten years. Both pairs dark and with laces, and just about bearable till the warm months arrived, then I had to go out with thin black socks on and no shoes. Upset and desperate my GP sent me to hospital where I was measured and asked to return five weeks later. When my husband and I went back we were horrified to be given footwear so huge and "boxy" we both nearly cried. The shoes came home with us and went into the bin! Then when we thought that was it, we saw your booklet, I thought I'm going to be disappointed again, but tried anyway. I'm so glad I did as I now have a pair of shoes that I could get on straight away. So then I didn't mind crying. I am looking forward to getting more pairs. Thank you so much. I'm sending you both a hug! Mrs W, Yorkshire
I thank you for providing un-frumpy shoes in nice colours and various fittings Mrs M, Dorset
I would like to take this opportunity to express my complete satisfaction with the service you provide. Before I was aware of your wider shoe sizes I had given up hope of finding comfortable shoes. I am very grateful to you for making walking a pleasure again! Mr C, Yorkshire
Many thanks for the blue house shoes which are fine and fun. It is great to be able to find shoes that are both comfortable and stylish. Mrs G, Essex
I'm writing to tell you that my shoes arrived today and I'm absolutely thrilled! I actually started crying when I tried them on- they were so comfortable! For the first time in many years I shall be able to wear dresses and skirts this autumn/winter. Having had to resort to men's shoes and trainers for so many years this is such a relief and I just danced around the room full of joy! It may sound silly but it's nevertheless true. Thank you thank you so much for the speedy order and for these wonderful shoes!You cannot get anything like this in Sweden, where I live! Kindest regards from a satisfied costumer in Sweden, Mrs R Sweden Mrs R, Sweden
The shoes are supportive, while still being light, so I am now walking better no longer shuffling as I was when wearing slip on shoes. My osteopath and reflexologist are both impressed with my improvement, it can only be due to the shoes as they are the only things that have changed. Mrs M, Derbyshire
What did surprise me is that I normally take a size 10 from M&S in extra-wide fitting, but your sizing only came out at an 8. It now seems that all my life I have bought shoes that were too long in an effort to get the width I required, but even then not achieved real comfort. DB seems to be a well kept secret, but I am glad I have finally discovered you! Mr S, Devon
I'd just like to send a quick thank you for the additional insoles that I received today, free of charge, for my 'Florence' shoes, which were a little wide on my 'ordinary' foot! The lady I spoke to on the phone was friendly and efficient and the insoles seem to have done the trick. The shoes are comfy and attractive and I shall certainly be buying from you again. Many thanks! Mrs C, Cheshire
I ordered my sandals on 25/3/11 and was very surprised to receive them so quickly on 28/3/11. Firstly, may I say how helpful "Kim" was who I initially spoke to prior to ordering the shoes. I was somewhat nervous about placing an order because I have ordered numerous pairs of shoes from various companies all claiming that their shoes would accommodate extremely wide feet only to find upon receipt that they gave very little extra space and I would have to return them. I cannot even begin to comprehend how much I have spent on postage in the past with delivery/return of unsuitable shoes. Kim reassured me that if the sandals were unsuitable then I could return them to you free of charge and have a refund. She was extremely knowledgeable about your products and gave me advice about maybe the best possible pair to suit my needs. If I am absolutely honest with you when I received the shoes I literally burst into tears. For about 10 years now I have had to have shoes made for me because I have very wide, swollen feet due to ill health. All shoes supplied to me looked like two barge poles always being black in colour ...... This meant that for 10+ years any special occasion always dictated that I always wore black trousers so my footwear did not look out of place thus limiting my wardrobe. But now your shoes have opened up a whole new world to me. I am so excited now because it means that I can now wear skirts and dresses with "feminine looking shoes". What made matters worse was having a friend who adores footwear so everytime we hit the shops she would make a beeline to the shoe shops leaving me looking on with envy. Recently I attended the orthotics department at my local hospital and the nurse dealing with me said I would never be able to wear shoes bought from the high street ever again. How wrong she was ...... I always said if I won the lottery then getting some footwear would be my first move. But now I feel like I've won the lottery 10 times over !!!!! Admittedly it may be a while before I can afford a second pair but you most certainly will get my order everytime. Thank you so much you've made me "feel like a new woman". Mrs C, Manchester
Just wanted to let you know how delighted I am with my latest shoes, the "Honiton" flat pump. Having endlessly searched for a properly fitting pair to no avail, to receive the shoes and find them so comfortable and well fitting and for them to look good is a dream come true. Many, many thanks. Mrs A, Yorkshire
Just a quick email to let you know that my shoes arrived Tuesday 21st Dec despite the snow etc. The shoes are perfect and I will enjoy wearing them. Mr FM, Derbyshire
Delighted with the purchase of two pairs ladies shoe on Tuesday 25th January, plus measured fitting by your staff member, worth the 104 mile round trip. Mr F, Hertfordshire
Just to let you know how pleased I am with my first order from you. The boots I have purchased are very comfortable and a good fit . I hope to be ordering again from you in the future. Ms A, Warwickshire
Just a big well done to all your team excellent service, and super fast. Mr K, Bedfordshire
Black shoes received Saturday morning and worn immediately for an outing. Very comfortable. Many thanks for all your help Miss T, Middlesex
What joy it is to now have shoes that I can walk properly in, comfortably, and have a choice of styles and colours already in my wardrobe! Thank you all so much for your help in achieving this, and for your excellent service. I have no doubt that I shall be contacting you again in a few months time for more shoes. Mrs S, Cambridgeshire
Just a note to say I am delighted with the quality and the fit of your shoes. Miss K, Carmarthenshire
Thank you for my two pairs of beautiful Florence shoes. They are so comfortable, light and an excellent fit. Mrs G, West Sussex
I'm so glad I discovered Wider Fit Shoes. And what brilliant service - thank you. Mrs C, Middlesex
Several times in the past year I have bought shoes by telephone from your company, and in every case have been immensely impressed by the kindness, cheerfulness and patience of the ladies who answer the phones. Please will you tell them how much this customer appreciates their work, I think you are very fortunate to have such excellent employees! Mrs T, Cheshire
About a year ago I spotted your advert in the Mail on Sunday. I now have five pairs of shoes, in black, navy and silver in various styles, plus one pair of slippers! The styles are so slimming and "Pansy" finished my outfit off for my nephew's wedding. I have received "Nudge" which makes me feel more "modern"! All my collection is very comfortable and I am so pleased with them. I write now because it may be some time before I need a new pair of shoes! I will, however always be a satisfied customer. I wish you and your very helpful staff much success in the future. The service you provide is second to none! Mrs S, Derbyshire
I am enjoying wearing "Chantelle" with the straps closed tightly. Very good support. Admired by friends today who want to see catalogues you sent to me. Mrs C, Cambridgeshire
Thank you so much for being patient with m and helping me to find shoes that fit and are comfortable!! All of your staff are so kind, friendly and helpful. What a refreshing change from High stree shops. Many Thanks. Mrs K, Hampshire
Many thanks for my new shoes called Adrian, they arrived this morning and are perfect, thanks for your help and care. Ian Fraser-Martin, Derbyshire
Thank you for my comfy Phoebe shoes and super fast delivery, they came only a day after I ordered them. Excellent service Mrs M, Hampshire
It is hard to explain how good it feels to be able to get really comfy shoes Mrs B
Brilliant service. Will definitely recommend you to my friends Mr B, Norfolk
Thank you so much for your help and the extremely efficient service Mrs S, Devon
For years after suffering from arthritis and having great difficulty in obtaining shoes that fit, at DB Shoes I have found the perfect solution. The service I have received from your company is second to none and at last I have shoes that are comfortable and stylish. Thank you for your kindness and courtesy. Rest assured I will be back for more Mrs P, Leicestershire
I am absolutely delighted with the shoes and what is more I am so pleased to have found a company able to supply shoes to fit my awkward feet Mrs C, Devon
Thank you for your patience and considerate service. It is such a relief to find somewhere that has shoes that actually fit properly. Mr H, Perthshire
I have just received my shoes and am delighted with them, and how well they fit. I have had great difficulty for years trying to find shoes that fit. I AM SO PLEASED I found your website, and will use you again. Mrs M, Highlands
Thank you so much for the prompt delivery of my beautiful, elegant COMFORTABLE Venice sandals. I have had decades of misery trying to find attractive comfortable shoes. Thank goodness I found you.I am looking forward to my next pair Mrs P, Gloucestershire
To find such smart, well made shoes in my fitting and to experience such comfort is truly amazing, thank you Mrs S, Middlesex
I am only too happy to commend your town boots "Track" and the helpfulness of all in the order room readers of your catalogue. (Please make them in Navy!) Mrs M, Northumberland
I have just received the alternative shoes which replace the ones originally ordered. I would like to say how pleased I am with them - they went on with no problems at all - very unusual for me!!! I would not hesitate to recommend them to people I know with sizing difficulties such as I normally have. I will certainly order further pair(s) in the near future. Mr S, Reading
Thank you again for providing such well fitting shoes. I am grateful every time I put them on! Mrs S, Hertfordshire
I have had several shoes from you but this season I had a pair of heeled sandals "Da Bella" in black. I am just delighted with them and hope you will continue and hopefully extend your range. Mrs B, Shropshire
Thank you so much for the new insoles for my old faithful bar shoes.This is the best service I have ever had from any business and I congratulate you. Mrs T, Wiltshire
Following a very successful visit to your wide fitting section at your factory shop a couple of Saturdays ago, may we compliment your company on the range you offer in this department. My husband had unsuccessfully searched locally for wider fitting shoes and was delighted with the range, quality and price you offered. He managed to buy 3 pairs on the day ( 2 Peter and 1 Toby ). He is still seeking a leather open sandal, and open work shoe, and hopes these may be available in the spring range. Fingers crossed! I, too, purchased a pair of Florence in Espresso, and was delighted to find a stylish, pearlised style in wide fit - a rare treat. May we particularly compliment you on your staff. The assistant who served us went to a great deal of trouble for us both, which we very much appreciated, particularly as she dealt with three separate couples at the same time, all with a calm yet professional style. We hope to visit again before too long or, at least, order direct from the catalogue we now have. Mrs C
It has been a pleasure to deal with the ladies on your order line. They have beautifully clear voices and are extremely helpful and very efficient with lots of common sense. Congratulations. Mrs F, Notts
I feel like a child on Christmas morning!! My feet have hurt for most of my adult life to the point where others noticed my limping around. I am only 35 and have no other medical conditions. Why am I sharing all this... Because these shoes have made a huge difference in my life. I can get through an entire day without limping and am wearing a pair of 4 year old "Phoebes" that look and feel like new. I get compliments ALL the time on my "funky" shoes and happily refer others to your website. Ms N-H, USA
I am delighted with my order, they fit well and are very comfortable. I am showing your catalogue to my friends. Mrs D, Surrey
I've never had such good fitting shoes in my life. I will be ordering again. Mrs R, Hampshire
My two pairs of shoes arrived yesterday. They are just right. Thank you for such a prompt response. Mrs K, Leicestershire
Thank you very much for my recent order and all previous orders. I am very pleased and they are exactly as described - at last I have shoes which I like and are comfortable. Thank you also for the fantastic customer service - all greatly appreciated. Mrs R, Yorkshire
These few lines to let you know that I've received my house shoes which are called Quilts and they are very comfortable. Excellent service too I recommend to anyone. Thank you. Mrs T, Hampshire
I must say what a wonderful service you give. The shoes are a great success, I haven't known such a good service for years. Mrs S, Surrey